Canada's Hospitality Wholesaler

Customer Service


Ordering

Orders can be placed online by creating an account here
or contact us directly by phone, email, or fax.

Shipping and Delivery

National Sales ships across Canada and internationally, with excellent shipping rates through a number of major carriers, and we offer prepaid freight to all major centres — Contact us for more information.

For our Winnipeg customers, we’re available Monday to Friday, 8:30am - 4:30pm.

Payment

    •    First order is payable by cheque or credit card (with order)
    •    Upon approved credit, NET 30 day terms will be given
    •    A 2% interest charge will be applied on all overdue accounts
    •    All product shipped remains property of National Sales until paid for in full

Returns and Replacements

    •    Customers should always inspect products on receipt
    •    Any goods damaged in transit must be reported to freight company
         within 24 hours
    •    Defects must be reported to National Sales within 48 hours of receipt
    •    Product may be returned within 15 days of receipt of order for full credit
         (customer must pay freight on returns) - please contact National Sales
         for R/A # prior to returns being shipped
    •    Product must be in full case packs and unopened
    •    Any special orders/custom orders cannot be returned unless defective
         or under special circumstances (deemed returnable by National Sales)
    •    Any damages must be noted on the original bill of lading